Our Team
Michael Ferraro – President
Michael Ferraro is the President of Mortgage Markets CUSO and has more than 20 years of operational optimization, sales leadership, market penetration, digital marketing, and team building experience in the banking, credit union, mortgage, and consumer lending industries. Michael illustrious career has included Executive Leadership positions at American Eagle Financial Credit Union where he served as Vice President of Consumer Lending, The Credit Union Association of New York as a Management Consultant, and CU Direct Corporation where led the Northeast as Director of Credit Union Sales. Michael has had the distinct honor of being the featured speaker at prestigious national industry events and has also educated consumers on local Connecticut radio stations to discuss all things credit related.
Jill is Mortgage Markets CUSO’s Mortgage Loan Operations Manager. Jill oversees the on-boarding, processing, and closing departments and ensures that Credit Union members have a world class mortgage experience. Jill has been with Mortgage Markets CUSO since 2019 and has held leadership positions in the mortgage and credit union industry during her career.
Patrick is a Mortgage Loan Originator for Mortgage Markets CUSO. With more than 10 years’ experience in the mortgage industry, Patrick specializes in working with Credit Union members customizing products and services to best suit their individual needs.
Patrick joined Mortgage Markets CUSO from American Eagle Financial Credit Union, where he served as Senior Mortgage Loan Originator, closing a record $100 million in loans in 2017 and 2018.
NMLS# 870555
Cindy is a Mortgage Loan Originator for Mortgage Markets CUSO, and has more than 20 years’ experience in Credit Union Mortgage Lending.
Cindy’s passion is helping Credit Union members have a streamlined experience throughout the entire Mortgage process, ensuring they receive a customize program designed specifically for them. Cindy joined Mortgage Markets from Finex Credit Union where she held numerous Lending positions.
NMLS# 744582
Tim is a Mortgage Loan Originator for Mortgage Markets CUSO, joining the team from American Eagle Financial Credit Union.
With more than 15 years’ experience in the mortgage industry, Tim has a passion for working Credit Union members throughout all aspects of the mortgage process. Tim will be working side by side with Mortgage Markets CUSO’s Credit Union partners and realtors showcasing the Credit Union difference in the Real Estate marketplace.
NMLS# 090492
Alisa is Mortgage Markets CUSO’s Loan Processor. Alisa has a passion for the relationships she builds when helping Credit Union members obtain their dream home or refinancing their current home, which in-turn betters their lives. Being the link between the lender and the Credit Union member is very rewarding for Alisa and her goal is to make it a smooth process for a great experience. Alisa has been with Mortgage Markets CUSO since 2019 and in the Mortgage industry for over 5 years.
Ally is a Mortgage Loan Processor with Mortgage Markets CUSO. She makes the mortgage experience for Credit Union members a painless process with her great attention to detail and communication. Ally comes to Mortgage Markets CUSO from Finex Credit Union where she held positions in Lending and Customer Service.
Jolie is Mortgage Markets CUSO’s Mortgage Loan Closing Specialist. She is responsible for disclosing time-sensitive closing documents to the Credit Union member and works closely with attorneys. Jolie takes great pride in ensuring that all borrowers close in a timely manner which allows the borrower to have a seamless mortgage experience. Jolie has been with Mortgage Markets CUSO since 2019 and has been working in the mortgage industry for over 20 years.
Alex is Mortgage Markets CUSO’s Mortgage On-Boarding Specialist. Alex ensures that Credit Union members receive critical initial disclosures and paves the way for a streamlined mortgage experience. Alex has been with Mortgage Markets CUSO since 2019 and has held numerous positions in Lending throughout his career.
Sheri is Mortgage Markets CUSO’s Underwriter and brings with her over 30 years of experience in the mortgage banking field. Throughout her illustrious career, Sheri has a passion for helping consumers achieve their financial goals and has experience in every aspect of the mortgage process, from origination to closing.
We want to work with you!
Mortgage Markets CUSO operates for the benefit of credit unions and credit union members. Interested in learning more about becoming a Mortgage Markets CUSO partner?
What People Are Saying
“Everyone was very professional and helpful. If I had a question it was answered quickly and rapidly. No hangups or problems. Very smooth.”
– John
“Mortgage Markets did a great job moving rapidly through my refinance application. I received a great low rate and having local team members to work with was a great option!”
– Fran
“Mortgage Markets has been a tremendous help in improving the speed and turnaround of our online mortgage services. Our partnership is another great step in our mission of putting more control into our members’ hands.”
– John Holt, President and CEO, Nutmeg State Financial Credit Union
“Everything was e-signing which was simple and awesome up till closing which was painless. Will refer to others for sure!”
– Steven
“We rely on the commitment Mortgage Markets CUSO has to members and to credit unions in building mortgage relationships as opposed to just providing a commodity product to finance a house.”
– Daniel Daigle, President and CEO, Connecticut State Employees Credit Union
“I have never seen a more dedicated group of people then I have with this company. They were able to get me a much lower rate then I first thought was possible.”
– Michael
“Cindy Berger and her team at Mortgage Markets CUSO are the most professional people we’ve dealt with in the lending sector. They went above and beyond to make sure that the process for our condo refinance and the new loan went smoothly. They were on top of every email and responded to all our questions and concerns. Not only that, but Cindy would do this on weekends and after hours.”
– MILI & FRANC
“Mortgage relationships are fundamental to the growth of Finex. Mortgage Markets CUSO delivers personalized technology that simplifies a complex home buying process, then matches it with an uplifting experience designed to solidify members trust in our relationship. It is a great partnership that we have built together!”
– Michael Palladino, President / CEO, Finex Credit Union
“If you’re looking for a highly knowledgeable company this is the company you’d want. Very friendly, very courteous, and very knowledgeable I had many questions and they had all the answers which made life a lot easier going through a very stressful loan. Thank you for being patient and understanding, it’s been a pleasure. Thank you!”
– Doreen
“Everyone was very professional and helpful. If I had a question it was answered quickly and rapidly. No hangups or problems. Very smooth.”
– John
“Mortgage Markets did a great job moving rapidly through my refinance application. I received a great low rate and having local team members to work with was a great option!”
– Fran
“Mortgage Markets has been a tremendous help in improving the speed and turnaround of our online mortgage services. Our partnership is another great step in our mission of putting more control into our members’ hands.”
– John Holt, President and CEO, Nutmeg State Financial Credit Union
“Everything was e-signing which was simple and awesome up till closing which was painless. Will refer to others for sure!”
– Steven
“We rely on the commitment Mortgage Markets CUSO has to members and to credit unions in building mortgage relationships as opposed to just providing a commodity product to finance a house.”
– Daniel Daigle, President and CEO, Connecticut State Employees Credit Union
“I have never seen a more dedicated group of people then I have with this company. They were able to get me a much lower rate then I first thought was possible.”
– Michael
“Cindy Berger and her team at Mortgage Markets CUSO are the most professional people we’ve dealt with in the lending sector. They went above and beyond to make sure that the process for our condo refinance and the new loan went smoothly. They were on top of every email and responded to all our questions and concerns. Not only that, but Cindy would do this on weekends and after hours.”
– MILI & FRANC
“Mortgage relationships are fundamental to the growth of Finex. Mortgage Markets CUSO delivers personalized technology that simplifies a complex home buying process, then matches it with an uplifting experience designed to solidify members trust in our relationship. It is a great partnership that we have built together!”
– Michael Palladino, President / CEO, Finex Credit Union
“If you’re looking for a highly knowledgeable company this is the company you’d want. Very friendly, very courteous, and very knowledgeable I had many questions and they had all the answers which made life a lot easier going through a very stressful loan. Thank you for being patient and understanding, it’s been a pleasure. Thank you!”
– Doreen